Centauri utilizes Seibels’ policy administration system Insurance Processing Xpert (IPX) and claims management system Claims Processing Xpert (CPX) in conjunction with business processing services for policy administration, billing, claims and accounting. By implementing Seibels’ flexible and scalable web-based systems and robust business processing services, Centauri is provided with the business agility needed to enhance operations, lower costs and enter new markets rapidly and efficiently.
“It is a very exciting time for Centauri as we grow our residential homeowner product footprint and expand our service offering into new territories,” said Centauri President and CEO Ricardo A. Espino. “Seibels’ systems and services provide us with the support needed to improve our day to day insurance operations. Their interactive web-based systems are backed by deep insurance knowledge and based on a modern technology platform, which effectually improves our speed to market, agency relations, and customer service experience. We appreciate the continued support from Seibels, and look forward to a future filled with growth, prosperity and expansion.”
“We would like to congratulate Centauri on their recent expansion into South Carolina and Texas,” said Seibels President & CEO John F. Seibert. “Seibels’ insurance experience and technology expertise provides Centauri with the resources needed to effectively launch their product offering in new states. By providing systems paired with our BPO services, Centauri is able to lower their everyday operating costs and improve customer service levels and agency relations.”