COLUMBIA, SC – The Seibels Bruce Group, Inc. (Seibels), an insurance services provider of business process outsourcing solutions, is pleased to announce the appointment of Clarence E. Lee to Vice President of Catastrophe Operations and Property Claims. Mr. Lee will oversee the catastrophe operations of Seibels’ full-service claims organization, Seibels Claims Solutions.
A seasoned claims executive with nearly thirty years of experience in personal and commercial lines operations, Mr. Lee previously served as Seibels’ Director of CAT Operations for nearly ten years. In his new role as Vice President, Mr. Lee will develop a CAT plan for clients, foster relationships with independent adjusting firms throughout the US, optimize customer service levels to ensure successful completion of large-volume claims handling and manage all aspects of the claims operation while being actively involved in BPO projects.
“I would like to congratulate Clarence Lee on his recent promotion to Vice President of CAT Operations and Property Claims,” said Dester J. Terry, President and Chief Claims Officer of Seibels Claims Solutions. “Clarence has demonstrated excellent claims leadership through dozens of catastrophes throughout his career including the World Trade Center catastrophe on September 11th, the Northridge Earthquake, and Hurricanes Katrina, Sandy and Hugo. His dedication to improving the claims process and industry expertise, particularly in catastrophe planning, preparation and management, makes him a tremendous asset to the Seibels team.”
Prior to Seibels, Mr. Lee served the Director of Catastrophe Operations at Travelers Insurance Company in Texas for nearly twenty years. Mr. Lee received a Bachelor of Science in Business Management from Whitworth University in Spokane, Washington.
Seibels provides a suite of business process outsourcing solutions to the property and casualty insurance industry, including policy administration, claims administration, technology and accounting and reporting services.From its start as a fire and life insurance company in 1869, Seibels has evolved and prospered over the past 145+ years. By leveraging a strong combination of insurance industry and technology expertise, Seibels helps today’s property and casualty insurers achieve operational efficiency. Seibels recognizes the value of quality customer service, strong client relations, continuous innovation and integrity. For more information, please visit www.seibels.com.