Program Management Office
Seibels offers a Project Manager to assist with onboarding and implementing a new client, or an existing client’s program changes. The PMO, Project Manager works with clients to achieve planned results.
Quality Assurance
Seibels maintains a structured Quality Assurance Program through its Compliance Department. Key measurements include, but are not limited to:
Adherence to Client Guidelines
Regulatory Requirements
Contract SLAs
Professional/Soft Skills
Account Management
Clients are assigned an Account Manager to act as a liaison and client advocate.
Account Management facilitates:
Help With Challenges and Solutions
Report Clients’ Service Results
Ensure Services and System Offerings Align With Contracted Services
Services
Program Management Office (PMO)
Quality Assurance Results
Account Management
Measurement And Reporting
