CAT Season is HERE…2022

CAT Season Is Here -Seibles is Prepared

Disaster preparation begins long before the storm. Seibels stands ready to serve Property & Casualty Insurance Carriers and MGAs before and after catastrophe strikes.

Seibels is Storm Ready

  • 24×7 Contact Center
  • Seibels CAT Operations Center
  • CAT 4 Certified Facilities with automatic emergency generator system to power entire facility
  • Dedicated network of CAT adjusting firms, including Seibels’ subsidiary
  • A&R Claim Services
  • Team Members fully equipped, remote and onsite
  • Offsite call monitoring, conducted in Phoenix, AZ
  • Production data center with offsite locations, including a fully redundant
  • second location to ensure functionality
  • On demand self-service options for Agents include:
    • Claims Reporting
    • Verify Payments
    • Policy Status Verification

Seibels has a full Disaster Recovery and Business Continuity Plan, reviewed and refreshed annually. The plan addresses various types of events and is not limited CAT season.

Proven Results

2021 Daily & CAT Claims Statistics

  • 24,241 Total Claims Received
  • 97% Calls Answered Within 60 Seconds
  • 100,000+ Claims Calls Answered
  • 38 Storm Events

Seibels Contact Center

Core to our BPO Services, Seibels routinely monitors and tests the resiliency of our Catastrophe Plan.

About

Seibels

Seibels offers the Property and Casualty insurance industry business process outsourcing (BPO) solutions and third-party administration (TPA) services powered by world-class technology.

Streamlined operations, improved efficiencies and predictable, managed costs are just some of the benefits clients receive when working with Seibels. Seibels best-in-class insurance services allow carriers and risk managers to simplify business processes and maximize opportunities so they can focus on growth and development. Seibels’ services support Commercial and Personal lines of business. Since its founding in 1869, Seibels has recognized the value of quality customer service, strong client relations, continuous innovation and integrity.

For more information, please visit www.seibels.com. Follow us on twitter: @SeibelsTS.

Let us put our expertise to work for you.