Seibels Services

Business moves a mile a minute today. In this era of rapid market change, confidence is a prime commodity. You have to be positive you’re addressing service needs. We’ve devoted intense study to insurance processes and how technology can improve them. Having driven insurance industry innovations since 1869, we’ve seen and continue to see great opportunities for improving services. Our blend of experience and technology offers insurers productive services that achieve superior results. The key is our experience. It makes a critical difference. A difference your bottom line will reflect.

Seibels Services
Our services free you to focus on core competencies. Consider the rewards: more time to plan expansions into new markets. You can hone your competitive edge with superior insurance products and services. Improved service levels and responsiveness to customers. Better managing the risks associated with technology and automation. Reducing risks, increasing performance, and ultimately achieving better financial returns with our services, bundled or à la carte:

Business Process Outsourcing
As a leader in business process outsourcing for the property and casualty insurance industry, we can help you capitalize on growth opportunities and quickly introduce new products and technologies. We have decades of outsourcing experience under our belt. Our advanced software lets you capitalize on growth possibilities and more easily launch new products. Arrive in new markets fast and with force. We can support your back-office operations with a combination of experience and technology. Among our BPO services you’ll find the following:

We operate P&C BPO service centers in Columbia, South Carolina and Maitland, Florida. Service centers geographically dispersed assure business continuity and provide additional on-demand resources to respond to high-volume inquiries and first notices of loss.

Our BPO services use the knowledge and rigorous experience of insurance veterans. Many of our BPO employees hold insurance designations, and their loyal tenure provides you and us valuable experience and stability. Project managers’ long-term service anchors a stable, experienced staff. We have access to insurance software resources and expertise and provide English/Spanish bilingual staffing.

Our professional services meet your needs for implementation, support and maintenance, training, and the management of application services. We’re here to relieve your administrative burdens while strengthening your operations.

Information Technology Outsourcing
As the software industry becomes more competitive and insurance carriers need to reduce overhead, they turn to ITO for good reason. ITO remedies outdated systems too costly to upgrade. ITO raises your IT level, reduces costs, and provides access to new technology. In this era of rapidly changing technology, insurers can’t afford to ignore outsourcing.

We host our software solutions in a secure data center, an efficient, effective processing strategy that frees carriers to focus on business.

Our ITO services include:

Claims Services
In-depth knowledge, experience, and technology provide a peerless approach to meeting your claims needs. From handling day-to-day claims to managing catastrophe plans, Seibels exceeds claims administration expectations.

Professional Services
Make the most of your experience by using Seibels Professional Services. We offer an array of services designed to meet your unique needs – from comprehensive product maintenance and support to assistance in managing your processing environment. Founded on proven methodologies, our services include:

Because you expect results, we invite you learn more about our services.

Seibels Services

Business Process
Outsourcing (BPO)

Information Technology Outsourcing (ITO)

Claims Services

Professional Services

Phone:
877.734.2357

Corporate Headquarters:
1501 Lady Street
Columbia, South Carolina 29201

Mailing Address:
Post Office Box One
Columbia, South Carolina 29202