Processing Solutions

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Business Process Outsourcing

As an insurance technology and services provider with over a century of experience, Seibels is a leading provider of managed business processing solutions.

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Technology Solutions

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IPX Enterprise Insurance Suite

Our scalable and agile systems are based on a modern technology platform and are backed by deep insurance experience.

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Claims Solutions

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Claims Administration Services

Seibels Claims Solutions provide property and casualty insurers with tailored services---bundled or unbundled. 

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Seibels Insurance Technology & Services

Seibels provides Processing, Technology, and Claims Solutions to the property and casualty insurance industry. With over 100 years of experience, we understand the full value of insurance management services. Founded in 1869 as a modest fire and life insurance company, Seibels has grown into a prominent insurance services provider, developing insurance and technology expertise along the way.

We began automating our policy and claims functions in 1966. By 1974, our policy administration system was the first commercially available system for carriers. Unlike most technology and service providers, we sold and serviced policies for nearly one-and-a-half centuries while evolving into a technology and services provider.

Like any strong company, we are continually reinventing ourselves—we’ve done so for over 140 years. Today, we are Seibels Insurance Technology & Services, and we provide insurers with Solutions.

Client Spotlight


“Our partnership with Seibels allows us to integrate advanced technology and services in a flexible and scalable manner. The combination of their insurance experience and agile systems and services makes Seibels an invaluable asset to our company. The ease of use presented by IPX Enterprise Insurance Suite is a key component of Centauri’s strategy to be the company of choice by our agency partners.”


- Lora Rees, Executive Vice President &
Chief Operating Officer

Seibels Blog

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2015 Headlines

Seibels Insurance Technology & Services - Wednesday, February 25, 2015
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2015 Headlines
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With 2015 already underway, we have some exciting announcements we would like to share with you. We are pleased to announce the following “Seibels headlines:”

    • Steve Armato joins us as the Director of Human Resources
    • Seibels joins the Columbia Chamber of Commerce

Both of these are welcome additions to Seibels and we are thrilled to start of 2015 on a positive note! Steve Armato brings with him over 25 years of experience in the human resources industry. He previously worked at Seibels and rejoined in December 2014. He is what we call a “boomerang” at Seibels. We are known for our dedicated employees who have many years of experience in the industry. If you are a “boomerang,” it means you have rejoined the company after a period of absence. There are literally dozens of “boomerangs” throughout the company, hanging on office doors or name plates. It is truly a testament to Seibels! We are glad Steve has returned to Seibels and know that his passion for working with people and cultivating a culture of excellence will have a positive impact on the company as a whole!

Additionally, Seibels is happy to announce we have joined the Columbia Chamber of Commerce. As a member of the Chamber, we will be among some of the oldest and most respected companies in Columbia. We were actually an active member of the Columbia Chamber of Commerce in the early 1900s. Our Vice President John J. Seibels was a prominent member and representative.

“Our decision to rejoin the Chamber was driven by our desire to participate with other businesses in Columbia,” said Andy Banco, Contracts & Regulatory Compliance Director at Seibels. “We have invested in Columbia’s past and now we want to ensure a strong future for the city that we love. Seibels is a proud to be a member of the Chamber, and look forward to seeing how we can enhance business connections within the community.” Andy Banco is the Seibels Main Contact at the Chamber and as with John J. Seibels, we have full confidence that he will represent us well!

If you want to read the full press releases on these announcements, you can visit the Seibels Newsroom here, or subscribe to our RSS feed on Businesswire here.

3 Steps In Learning A New Technology

Seibels Insurance Technology & Services - Thursday, January 01, 2015
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3 Steps In Learning A New Technology
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Whether you are a developer, system administrator, business analyst, or sales rep, you are constantly faced with the challenges of learning a new technology. It doesn’t matter whether you are a developer learning the nuances of MVC web applications, a business analyst tackling the intricacies of Visio, or in marketing grappling with making sense of Photoshop, we all go through the same three steps.

1. Break it. You aren’t really learning anything until you break it. Before then you are just playing around and getting lucky. Once your luck runs out or you start doing something beyond the most trivial examples, you will break it.

When this happens, don’t panic. This just means that you are on your way to mastering your new toy. This brings up another key point. You want to learn this new technology on your own. Don’t wait on a project that needs it. Don’t wait for an assignment that requires it. Don’t wait to be told that this new technology must be used now.

Waiting ensures that you will not be able to enjoy this breaking stage. It is hard not to panic when you have a project manager pressing for deadlines, or a manager waiting for results.

As long as you are learning this new technology on your own, it is easy to stay calm without panicking. You can relish all the ways to break it. With a little creativity, you will find many ways to break any new technology.

2. Fix it. Breaking something gives us an opportunity to fix it. To fix it, you may consult Google or Bing and see what others have found out. You may retrace your steps to see what went wrong. You may even start from scratch and look for an alternate way to do what you were trying to do.

While you are in fix it mode, you pay closer attention to what you are doing and what is going on around you than you normally would.

When everything is going smoothly, you breeze through steps and are guaranteed to miss key details. When you are searching for the answer to “what went wrong,” you pay attention to everything. The same thing happens when you get lost driving. All of a sudden, you pay attention to every street sign and every landmark.

Once you get lost, you learn your way around.

Once you fix something that you break, you understand it.

3. Own it. Now that you have broken it and fixed it, it is yours. You own it! You can now bend it to your will and make it do things that once seemed like magic. If not, you need a few more trips through the break it / fix it cycle.

You want to reach this “own it” stage before you need to use it professionally. Everything that you do during the break it / fix it cycle is throw-away. You can deny any mishaps. No one needs to witness you grappling for the fix. They just see you flowing from one solution to the next.

On the other hand by waiting, everyone gets to see you struggle through the break it / fix it cycles. This can be awkward, embarrassing, and may even put projects in jeopardy.

It doesn’t matter who you are, or what you are trying to learn, we all go through these steps. The key is to allow yourself time to work through them in private, making your professional debut once you own it. 

Enjoy the journey!

-Nick Harrison, Software Architect

Client Spotlight


“Our partnership with Seibels allows us to integrate advanced technology and services in a flexible and scalable manner. The combination of their insurance experience and agile systems and services makes Seibels an invaluable asset to our company. The ease of use presented by IPX Enterprise Insurance Suite is a key component of Centauri’s strategy to be the company of choice by our agency partners.”


-Lora Rees, Executive Vice President
& Chief Operating Officer